FAQ
General Information
What products and services do you offer? Can you provide custom uniforms for specific sports?
What makes Wow Custom Sportswear different from other sportswear providers?
Where are your products manufactured?
How do I place an order?
What materials are used in your sportswear?
Are your products sustainable or eco-friendly?
Do you cater to individual orders or only teams/clubs?
Customisation
What customization options are available for sportswear?
Can I upload my own logo, design, or artwork?
Do you offer design templates for customers to use?
What colors and styles are available for customization?
Can I see a sample of my design before finalizing the order?
Do you provide design assistance or advice?
Is there a limit to the number of colors in a design?
Ordering Process
How do I place an order on your website?
Is there a minimum order quantity?
Can I reorder the same design later?
What information do I need to provide to place an order?
Can I order a sample before placing a bulk order
Can I change or cancel my order after placing it?
Sizing and Fit
How do I find the right size for my order?
Do you offer a size chart?
Can I request custom sizing for my team?
What should I do if I'm unsure about sizing?
Pricing and Payment
How are your prices calculated?
Do you offer discounts for bulk or repeat orders?
Are there additional costs for customization?
What payment methods do you accept?
Can I request a quote for my order?
Do you offer financing or payment plans for large orders?
Shipping and Delivery
What are your shipping options?
How long does it take for my order to be delivered?
Do you offer international shipping?
Can I track my order online?
What happens if my order is delayed?
Returns, Exchanges, Refunds
What is your return policy?
Can I exchange a product if it doesn't fit?
What should I do if my order is damaged or incorrect?
Additional Support
How can I contact customer service?
Do you offer bulk order consultation for schools, teams, or organisations?
Are there any special promotions or seasonal discounts?